Today we talked with CEO and Founder of Lola, Paul English, to learn the amazing story behind his business!
What was the turning point in your life when you realized that the world needed your service?
When did you realize this?
Did your previous experiences or education, such as starting Kayak, affect your decision to start Lola?
When I left Kayak, the fifth company that I’ve started, I told friends that I would not start another travel company — been there, done that.
What was the biggest difference between your service from the competitors?
For road warriors – people who travel 10-20 times a year or more, there are three things:
What were some of the biggest struggles/hurdles when you were first starting your business?
Did you have any approach to overcome this obstacle?
As someone interested in marketing, were there any creative marketing techniques that you used?
What is one interesting thing that is not well known about your business?
That we have real human travel agents helping with any travel request you type into the Lola app.
Has your focus changed from the beginning to now?
What is your vision for the future?
Do you have a message for any aspiring entrepreneurs out there?
Your most important decisions will be around who you work with — who you work for, who you work with, who you hire to work for you. Put most of your energy into these matters, and the rest will follow.